Employees in an organization commonly encounter workplace problems. No matter which level a person is on the organizational chart, he or she probably had trouble in the workplace at least once. When management sees problems, they often turn to training as a first-line solution to all work-related problems without realizing that lack of knowledge is just one of the reasons for poor performance. In fact, there are many other performance improvement interventions that can fix work-related issues. This is where conducting needs analysis becomes important. Instructional designers frequently neglect this step in the ISD process for various reasons, such as low budget or lack of time. Prior to meeting with an instructional designer to discuss a new training course, managers should assess every situation they face at work and properly diagnose the root cause of the problem. Once the root is identified, it’ll be easier to decide on the appropriate method of correcting the … [Read more...] about Does Training Always Fix Workplace Problems?
Have you ever developed training that wasn't really needed? Unfortunately, it is not always easy to convince clients that what they have in mind may not be the best solution from the training perspective. However, good instructional designers must be able to recognize the ultimate reason the training is needed and seamlessly help the clients select the most appropriate training modality. To do that, it is crucial that instructional designers review the available information about the company and the current need. It may also be necessary to talk with some of the employees and managers to get their perspective about the situation in the organization. After conducting analysis, instructional designers should formulate a measurable business goal and create an action plan to reach that goal. During the initial research, instructional designers should determine why people are not doing what they should and whether the real problem has to do with work environment, motivation or lack of … [Read more...] about Conducting Needs Analysis: Is it Really Important?
When employees are sent to training, they are expected not just to retain the information, but also to be able to apply it to the job when they return from training. However, one of the major dilemmas with training is that trainees do not remember most of what they have learned in class. In this blog post, I will cover some of the most common reasons employees forget. The first and probably most common issue is that the training was not engaging enough to begin with, so employees could not concentrate on it. As a result, they did not gain much from it. To solve this issue, instructional designers should aim to make their training, even if it is plain and boring, interesting and engaging. This can be achieved through inserting lively but informative movie clips and role plays into the course. Additionally, short quizzes along the way may be helpful as they ensure that the learner is paying attention. To add additional spark to courses, instructional designers may consider serious … [Read more...] about Why Do Employees Forget Their Training?
Have you ever managed employees who were clearly underperforming? Unfortunately, poor performance of one employee can negatively affect other employees in the organization and have poor impact on the overall organizational performance. To help poor performers become high performers, managers need to identify the root cause of the problem. Even though it is easy to conclude that poor performance is a result of inadequate training, this is not always the case. In fact, motivation often plays key role in poor performance. So, what are some ways to remedy the problem? First, mangers need to carefully diagnose the root cause. If you notice that your employee lacks knowledge or skills in certain areas, you may consider assigning a mentor or offering a training course. However, if you suspect that the root cause of failing performance is motivation, you will have to work together with the employee to create a motivating environment through setting up performance goals, providing regular … [Read more...] about How To Improve Employees’ Performance: Proven Techniques That Bring Results