Employees in an organization commonly encounter workplace problems. No matter which level a person is on the organizational chart, he or she probably had trouble in the workplace at least once. When management sees problems, they often turn to training as a first-line solution to...
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Do you feel motivated and engaged at work or do you go to work simply because you have to? According to research, less than 30% of all Americans are considered highly motivated and engaged employees. It is important that all supervisors know how to motivate...
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Today, I want to talk about Performance Support. As we all know, the main difference between training and Performance Support is that training is trying to fill the gap between the missing and the needed knowledge while the Performance Support tools provide on the job...
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When employees are sent to training, they are expected not just to retain the information, but also to be able to apply it to the job when they return from training. However, one of the major dilemmas with training is that trainees do not remember...
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Have you ever managed employees who were clearly underperforming? Unfortunately, poor performance of one employee can negatively affect other employees in the organization and have poor impact on the overall organizational performance. To help poor performers become high performers, managers need to identify the root...
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