Several years ago, I attended a Creative Writing course at a local community college. On day-1, the instructor handed out a stack of documents –the Day’s Outline– and asked us to quickly review them to understand what we were about to learn. What happened next is a classic case of miscommunication and misunderstanding – something that eLearning course creators should learn from and avoid! Capturing eLearning Feedback: Make It A 2-Way Conversation! We were not offered an opportunity to ask questions or provide inputs. By the time our instructor was ready to start the course, every participant had read and understood what was going to be taught. However, there was one very critical issue: We all understood the guidelines differently. Each of us had different expectations about the course, and that leads to a great degree of stress. Thankfully, this was just an exercise that the instructor had deliberately created to illustrate the importance of communication and feedback. As … [Read more...] about 6 Ways Of Capturing eLearning Feedback
eLearning feedback
12 Rules For Giving and Receiving Effective Feedback as an Instructional Designer
As eLearning specialists, we work with many different people to pull off our projects successfully. SMEs, managers, content creators, course designers, and stakeholders all play a part in making the magic happen. When things aren’t going as smoothly as you’d like, it’s inevitable that you’ll have to dispense constructive criticism, however. In this article, we'll explore 6 rules for delivering feedback and 6 rules for handling corrective feedback. 6 rules for deliver feedback #1 Be Specific - This one makes the list first, as it is the most important! Clear feedback is critical in actually getting the results you desire without multiple back-and-forths. Deliver it concisely to avoid any confusion, and provide enough detail to get what you want. I once received feedback on an article I had written that stated, “This section needs to be better”. That’s terrible feedback! Did the client mean I needed more examples, better engagement, a more consistent tone, a better focus on the … [Read more...] about 12 Rules For Giving and Receiving Effective Feedback as an Instructional Designer