Several years ago, I attended a Creative Writing course at a local community college. On day-1, the instructor handed out a stack of documents –the Day’s Outline– and asked us to quickly review them to understand what we were about to learn. What happened next is a classic case of miscommunication and misunderstanding – something that eLearning course creators should learn from and avoid! Capturing eLearning Feedback: Make It A 2-Way Conversation! We were not offered an opportunity to ask questions or provide inputs. By the time our instructor was ready to start the course, every participant had read and understood what was going to be taught. However, there was one very critical issue: We all understood the guidelines differently. Each of us had different expectations about the course, and that leads to a great degree of stress. Thankfully, this was just an exercise that the instructor had deliberately created to illustrate the importance of communication and feedback. As … [Read more...] about 6 Ways Of Capturing eLearning Feedback
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