Teaching technical concepts is not an easy task, and delivering technical information through eLearning is an additional hurdle to overcome. Online learners often tune out, click through text-heavy slides barely skimming information, and still get that satisfying “check the box” completion status on their assigned training - all without actually retaining a thing. The core challenge of creating technical training is to translate very dry, mundane information into a memorable and engaging experience. The information must also clearly explain the inflection points where the learner should choose one option over another. How can you make sure your training hits both of these marks? Working with the right Subject Matter Experts (SMEs) will be central to your success. The learners will need context of where the technical information fits into their job, and this is where SMEs can help. Developing training that makes users relate to the technical information goes back to a cornerstone of … [Read more...] about Technical Training – How to Make Technical ELearning Stick!
Let’s face it, developing technical training is not easy. It’s much easier to design a course about Sexual Harassment than about a new software that has just been released. However, many companies want to train their employees on using new tools or applications, and those who understand the importance of high quality training, hire professional designers to create the most effective and instructionally sound training solutions. Unfortunately, many instructional designers create technical training the same way they design all other training courses. The problem, however, is that the goal of any technical training is not to “show and tell” (even in the interactive manner), but to “practice and do.” Teaching learners how to use a new tool or application is not enough as doing so will not help you achieve the ultimate goal of a training program, which is to help learners obtain new knowledge and skills. In fact, if you teach your learners how to use the tool, they will most likely leave … [Read more...] about Instructional Design for Technical Training