QA

Quality Assurance - Case Study The Advanced Media, Inc. team was struggling with the end of a major project: a huge simulation designed to train officers in the military. Though they had a standard QA process, they were quickly finding that the usual process was inadequate. Their military clients were incredibly detail oriented and needed every aspect of the training to be perfectly accurate, clear to a wide variety of learners, and it should conform to protocol. The need for more and more reviews and revisions was creating tension with their clients and losing them money. The team knew they should have clarified the process before the project had begun, but it was too late now—they were bogged down with work. Finally, the instructional design lead decided they needed a pair of fresh eyes. She brought in a QA Analyst from another project who was known for his ability to streamline and simplify the QA process. First, the QA Analyst decided to have a meeting with the clients. He … [Read more...] about Why is Quality Assurance Important in ELearning