Let’s face it – we, as Instructional Designers, aren’t masters of all aspects of course design and development. It takes a team to put together a successful course, and it takes aligning ourselves with Subject Matter Experts (SMEs) to make success happen. However, because of the differing perspectives they bring to the instructional design team, working with SMEs can sometimes be challenging. But it needn’t be. In this article, I'll tell you how you can forge win-win relationships with your SME partners, and explain some tips and tools to use in order to make success happen. What SMEs Bring to the Team Before understanding how to build exceptionally productive relationships with SMEs, it may be prudent to take a step back to understand who SMEs are, and how they add value to a course design and development project. It may sound redundant, but it’s worth repeating: SMEs are not instructional design specialists – that’s the role of IDs. However, subject matter expertise – be it in … [Read more...] about Working with SMEs for Better Instructional Design Outcomes: How to produce win-win relationships and reduce stress on a project
Working with SMEs
3 Ways To Obtain Information From Subject Matter Experts (SMEs) That Never Fail
Working with Subject Matter Experts (SMEs) is a challenging yet important part of successful course design. Instructional designers often have to find creative ways to obtain all the required information from their SME. Here are some suggestions that you may find helpful when dealing with Subject Matter Experts. Involve SMEs from the beginning – When SMEs are involved in a project from the very beginning, they feel needed and are more willing to share their knowledge with you. Whenever possible, ask the SME why the course is needed and what should happen as a result of the course. You should also ask your SMEs to help you brainstorm the information required for the training. Then, create a prototype and ask the SME to follow and correct it, if necessary. Always ask the SME why they feel the information is important and whether or not this information is required to achieve the objective. Ask the SME to categorize information – When your SME presents you with the content, ask … [Read more...] about 3 Ways To Obtain Information From Subject Matter Experts (SMEs) That Never Fail
Working with Subject Matter Experts (SMEs). Part I
Sooner or later all instructional designers end up working with Subject Matter Experts (SMEs). Since most instructional designers are not familiar with the subject area for the eLearning course they are creating, the client is typically responsible for selecting the SMEs. During the project-planning phase, project managers should provide a description of what is expected from the SME in terms of expertise and experience. The project manager should also describe in detail the SME’s responsibilities, including expected meetings and document reviews. In the project plan, the project manager should document the risks associated with having an SME that does not meet the described requirements. Subject Matter Experts should be aware of all the expectations. The role of an instructional designer is to design courses while the role of an SME is to provide expertise in a subject area. SMEs should not be expected to arrange content in order. Often, SMEs provide either too much or too little … [Read more...] about Working with Subject Matter Experts (SMEs). Part I
