Job aids are simple instructions on how to do something at work. They should be thought of as complementary resources to training with the purpose of supporting your learner's day-to-day activities. checklists worksheets memory jogger decision tables flowcharts one-pagers diagrams procedure guides reference documents direction lists instructions But, when should you include job aids in your course? #1 Help The Learner Remember How To Do Something Your training course will only go so far. After the learner has taken the course, the knowledge may or may not be retained. Job aids help answer the question, “How do I do that again?” To make job aids as effective as possible, remember that they must be readily available and as concise as possible. #2 Help Solve A Problem Job aids can solve many problems by simply providing an answer - immediately. For example, a cheat sheet on how to complete a process can be posted right next to a workstation. The job aid shows … [Read more...] about Job Aids – When To Use Them And When NOT To Use Them
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